Thursday 10 January 2013

Prompt Service from Metricon

Our Lender Manager asked for particular documents before lodging our Construction Loan, specifically, evidence of payment of 5% deposit, and percentages and amounts reflecting an amended progress payment schedule that our Lending Manager directly negotiated with Metricon just right before signing the Contract. I am glad that our Lending Manager was kind enough to do this direct with Metricon, as I have read through blogs and forums that Metricon normally does not entertain such requests.

The amended progress payment schedule works in our favour as the payments are middle-heavy, consistent with the Domestic Building Contract Act 2000 (DBC) and payment schedules of other leading builders such as Porter Davis.

I flicked an email both to our CSC and CS Manager requesting a letter addressing my requests only to receive automated messages that they were on leave. With pressure mounting on us to act owing to the fixed contract price expiring later this month, I contacted our SC to seek her assistance, who then forwarded my email to another staff member, and advised me that although she made contact with this staff member, I should probably not be as hopeful as staffs are returning from leave only later this week.

And guess what…the same day (this happended early this week), I received a prompt and well drafted courteous email from Metricon’s Operations Manager with a letter addressing my request, which of course I forwarded to my Lending Manager for action.

Well done Metricon on being responsive to my request.

Sunday 6 January 2013

Latte Caesarstone Benchtop

I was trying to find a decent photo of Latte coloured Caesarstone engineered quartz surface in Kitchen to better visualise the bench top colour and its impact on other elements such as cabinetry colours. The colour chip or sample you normally get is inadequate to see the “big picture”. For a while, I couldn’t get hold of any pictures until yesterday when I stumbled across the Kitchen Gallery of Caesarstone web site. The Gallery has plenty of photos of almost every colour Caesastone has on offer. The Web Site also has a bathroom, commercial and furniture gallery. Check it out at http://www.caesarstone.com.au/Gallery/Kitchen.aspx

Below are photos from the Web Site of Latte that we chose for Kitchen, Pantry and all bathrooms.